We hope everything went smoothly for everyone from ordering on our new website to collection at the Gramercy Depot. Make sure to email any feedback to firstname.lastname@example.org - happy to hear both the good and the not so good!
Our production is constrained at the best of times, even more so given the operational changes we've made in response to the Covid restrictions. We encourage you to order earlier in the week if that works for you, it will smooth demand a little!
Also, it's super helpful to quote your order number at collection - it allows us to efficiently retrieve your order, which certainly helps with social distancing and the flow of customers. Selecting a collection time a little later will also assist us greatly!
We will look to refine our service over the coming week and hopefully add additional products to our offering over time. Bear in mind, this will be largely based around sourdough breads and croissants. These are our core products and conveniently allow us a little flexibility with timing. This is super important for us to complete pack out and have your goods ready for collection at the allotted times.
Remember orders are live the day before collection until 7pm, so ordering for Wednesday will be live on Tuesday morning.
Stay safe everyone.
The Team at Gramercy